QSR Services For Small Restaurants
QSR services for small restaurants allow customers to place custom orders quickly even during rush hours. Tribe provides professionally trained call agents who manage phone orders for your small restaurant.
Many people lead a busy lifestyle today. Often, it's difficult for them to get a moment to prepare a homemade meal. Since they have more time restrictions due to jobs, commuting, and childcare, and commuting, they frequently rely on QSR services.
Therefore, restaurants that provide quick services are becoming more popular than ever before. QSRs has evolved along with transportation as technology advances. Quick service is the main aim of QSR (Quick Service Restaurants). The most crucial aspect of managing small restaurants is ensuring uniformity throughout all locations. Building consumer trust in a restaurant requires both consistency and quality.
A major hurdle in owning a small restaurant is finding and keeping quality staff at reasonable prices. It's undoubtedly true for QSR restaurants. Due to the modern hectic urban lifestyle, consumers are actively looking for solutions that offer good quality, affordable food which is delivered quickly. Hence, increasing the demands for QSR services for small restaurants. This is where Tribe comes in!
Tribe is a call center that provides trained call agents who take over phone order services as part of our QSR services for small restaurants. We offer an automated telephone system called an IVR (Interactive Voice Response) converses with callers, collects data, and directs the connection to the right party. All you have to worry about is providing a fantastic in-house service to your customers, while we take over phone calls!
We train each call agent that works for your business. Every agent is monitored during their training period. We constantly hold meetings to discuss if the interactive voice response has changed. Part of the process is recording customer complaints.
Tribe provides a recording for every complaint received for feedback. Supervisors oversee each call to make sure that the call agents are following your script and guidelines. This provides smooth customer service to your loyal consumers. Popular pizza chains like Papa John's, Hungry Howie's, Pepperoni's, and Topper's Pizzaare a part of Tribe’s QSR services!
Our QSR services allow improved sales because of the automated process, increased client loyalty, and a central client information database. Tribe is also consistent in customer service, higher productivity in your staff, and an increase in sales because orders are consistently being taken!
Tribe takes QSR services for small restaurants seriously. This is why we provide you with the best call center agents!